Rob Cackowski has been in the industry for twenty-six years. He started with a summer job in high school, learning sales and installation. He went away to college and worked in multiple hearth shops throughout college. Rob earned his finance degree and ran a few smaller shops across Michigan before he moved into distributions. He currently serves as Vice President of Ortal of North America.
Session Info
Operations & Customer Experience Excellence Friday, March 20, 2:15-3:15 PM
In this informative session, you will learn how to deliver better customer service by streamlining operations, raising service standards, and using systems that lead to referrals and sales.