Privacy Policy
Privacy Policy
The Hearth, Patio & Barbecue Association (“HPBA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit HPBA-owned websites, including hpba.org and hpbexpo.com, register for HPBExpo or other events, apply for membership, purchase products or services, or otherwise interact with us.
By using our websites or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Company name
- Job title
- Mailing address
- Email address
- Telephone number
- Registration information
- Membership information
- Survey responses
- Marketing preferences
- Information submitted through online forms
- Information provided when contacting us by email or phone
Payment Information
Payments for registrations, memberships, exhibit space, sponsorships, products, and other purchases are processed securely by our third-party registration and payment service providers.
HPBA does not store complete credit card numbers. We may retain limited transaction information, such as the last few digits of a payment card, transaction dates, or payment confirmations, for accounting, customer service, and recordkeeping purposes.
Information Collected Automatically
When you visit our websites, we may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website activity and interactions
We may use analytics or marketing technologies, including cookies, pixels, tags, and similar tools, to understand how visitors use our websites, improve user experience, evaluate marketing efforts, and enhance our services.
How We Collect Information
We collect information when you:
- Register for HPBExpo or another event
- Apply to exhibit
- Become an HPBA member
- Purchase products or services
- Register for education sessions
- Subscribe to newsletters or marketing communications
- Complete surveys
- Contact us by phone or email
- Submit online forms
- Browse or interact with our websites
Most personal information is collected directly from you.
We do not knowingly collect personal information from children under the age of 13.
How We Use Your Information
We use your information to:
- Process event registrations and purchases
- Manage exhibitor participation
- Administer memberships
- Process payments
- Respond to questions and requests
- Provide customer service
- Send confirmations and event communications
- Deliver newsletters and marketing communications
- Improve our websites and services
- Analyze website performance and visitor activity
- Conduct surveys and research
- Protect the security of our websites and users
- Comply with legal and regulatory obligations
Where permitted by law, we may send you information about future HPBExpo events, HPBA membership, educational programs, products, services, sponsorship opportunities, and other information we believe may be of interest.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies and Tracking Technologies
Our websites use cookies and similar technologies to improve your browsing experience and better understand how visitors use our websites.
These technologies help us:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing effectiveness
- Support advertising and remarketing activities where applicable
Some of these technologies are provided by third-party service providers, including Google Analytics and other analytics or advertising partners.
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Where required by applicable law, visitors will be provided with options to manage cookie preferences through our cookie consent tools.
How We Share Information
We do not sell your personal information.
We may share personal information with trusted third-party service providers who assist us in operating HPBA and HPBExpo. These providers may perform services including:
- Event registration and attendee management
- Exhibitor management
- Membership administration
- Payment processing
- Website hosting
- Email communications
- Marketing services
- Analytics
- Customer support
- Survey administration
These providers receive only the information necessary to perform services on our behalf and are expected to safeguard that information appropriately.
We may also disclose information:
- When required by law
- To comply with legal processes or governmental requests
- To protect the rights, property, or safety of HPBA, HPBExpo, our members, exhibitors, attendees, or others
- In connection with a merger, acquisition, or organizational restructuring
Third-Party Websites
Our websites may contain links to third-party websites for your convenience.
HPBA is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any website you visit.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
While we work to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain membership and registration records
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Enforce our agreements
Payment card information is processed by our third-party payment providers and is not retained by HPBA except for limited transaction information needed for customer service and recordkeeping.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal information in a portable format, where applicable
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of receiving marketing communications
To exercise any of these rights, please contact us using the information below.
California and Other U.S. State Privacy Rights
Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, Texas, and others, may have additional privacy rights under applicable state laws.
HPBA will honor requests as required by applicable law. To submit a privacy request, please contact us using the information provided below.
International Visitors
HPBA is based in the United States. If you access our websites from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
Where applicable law grants additional privacy rights, HPBA will honor those rights as required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When changes are made, we will update the Effective Date at the top of this page. Your continued use of our websites after any changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to update or request deletion of your personal information, please contact us:
Hearth, Patio & Barbecue Association
2000 14th Street N, Suite 300
Arlington, VA 22201
Phone: (703) 522-0086
Email: expo@hpba.org