• ATTEND
    • Why Attend
    • Download HPBExpo25 Mobile App
    • 2025 Participating Companies
    • New Product Pavilion / Attendee’s Choice Awards
    • New Orleans Information
      • New Orleans Parking and Transportation
    • About HPBA
      • Expo Policies
  • EVENTS
    • Schedule at a Glance
    • Ancillary Meeting Requests & Policy
    • Suitcasing & Outboarding Policy
    • HPBExpo25 Ultimate Awards Show Winners
  • EDUCATION
    • HPBExpo Education
    • HPBExpo25 Speakers
  • EXHIBIT
    • Why Exhibit
    • Apply to Exhibit at HPBExpo26
    • Download HPBExpo25 Mobile App
    • HPBExpo25 Exhibitor Dashboard for Lead Retrieval
    • Fraudulent Offer Warning
  • SPONSORS
    • Our Sponsors
  • ATTEND
    • Why Attend
    • Download HPBExpo25 Mobile App
    • 2025 Participating Companies
    • New Product Pavilion / Attendee’s Choice Awards
    • New Orleans Information
      • New Orleans Parking and Transportation
    • About HPBA
      • Expo Policies
  • EVENTS
    • Schedule at a Glance
    • Ancillary Meeting Requests & Policy
    • Suitcasing & Outboarding Policy
    • HPBExpo25 Ultimate Awards Show Winners
  • EDUCATION
    • HPBExpo Education
    • HPBExpo25 Speakers
  • EXHIBIT
    • Why Exhibit
    • Apply to Exhibit at HPBExpo26
    • Download HPBExpo25 Mobile App
    • HPBExpo25 Exhibitor Dashboard for Lead Retrieval
    • Fraudulent Offer Warning
  • SPONSORS
    • Our Sponsors
  • ATTEND
    • Why Attend
    • Download HPBExpo25 Mobile App
    • 2025 Participating Companies
    • New Product Pavilion / Attendee’s Choice Awards
    • New Orleans Information
      • New Orleans Parking and Transportation
    • About HPBA
      • Expo Policies
  • EVENTS
    • Schedule at a Glance
    • Ancillary Meeting Requests & Policy
    • Suitcasing & Outboarding Policy
    • HPBExpo25 Ultimate Awards Show Winners
  • EDUCATION
    • HPBExpo Education
    • HPBExpo25 Speakers
  • EXHIBIT
    • Why Exhibit
    • Apply to Exhibit at HPBExpo26
    • Download HPBExpo25 Mobile App
    • HPBExpo25 Exhibitor Dashboard for Lead Retrieval
    • Fraudulent Offer Warning
  • SPONSORS
    • Our Sponsors
  • ATTEND
    • Why Attend
    • Download HPBExpo25 Mobile App
    • 2025 Participating Companies
    • New Product Pavilion / Attendee’s Choice Awards
    • New Orleans Information
      • New Orleans Parking and Transportation
    • About HPBA
      • Expo Policies
  • EVENTS
    • Schedule at a Glance
    • Ancillary Meeting Requests & Policy
    • Suitcasing & Outboarding Policy
    • HPBExpo25 Ultimate Awards Show Winners
  • EDUCATION
    • HPBExpo Education
    • HPBExpo25 Speakers
  • EXHIBIT
    • Why Exhibit
    • Apply to Exhibit at HPBExpo26
    • Download HPBExpo25 Mobile App
    • HPBExpo25 Exhibitor Dashboard for Lead Retrieval
    • Fraudulent Offer Warning
  • SPONSORS
    • Our Sponsors

Exhibitor Service Manual

Exhibiting at HPBExpo requires thoughtful planning. We are committed to supporting your efforts by providing the information you need.

Order forms from our official general service contractor, Freeman, and other approved specialty contractors, are available below.

Find quick answers to common questions about exhibiting on the FAQs page. Contact our exhibits team at exhibits@hpba.org or give us a call.


1. Show Information

1.1. Exhibitor General Info1.2. Exhibitor Deadlines1.3. Exhibitor Badge Registration
1.4. Hotel Reservations1.5. Ancillary Meeting Requests & Policy1.6. Exhibitor News & Updates
1.7. HPBA Membership1.8. New Orleans Info1.9. International Visitors
1.10. Who to Contact1.11. Targeted Move-in Floor Plan
(For Show Site Shipments)
1.12. Targeted Move-in Change Request
(For Show Site Shipments)

2. Sponsorship & Marketing

2.1. Sponsorship Packages2.2. New Product Pavilion/
Attendees’ Choice Awards Entry
2.3. Update Exhibitor Listing / Mobile App Listing
2.4. Additional Company Listing Order Form 2.5. Marketing Toolkit

3. Rules & Policies / Approval Forms

Rules/Requirements/Policies
3a.1. Trade Show Rules & Regulations for Exhibiting3a.2. Exhibit Space Rental Charges & Terms3a.3. Show Policies
3a.4. Covered or Multi-Level Exhibit Requirements (MCCNO)3a.5. Fire Inspector Notice3a.6. New Orleans Labor Jurisdictions
3a.7. Indoor Burn Requirements3a.8. Outdoor Burning Requirements3a.9. Outdoor Cooking Requirements
3a.10. Insurance Requirements (see below to order)3a.11. Hanging Sign Rules & Regs (Freeman)3a.12. Aerial Labor Rules & Regulations (Freeman)
Request/Order Forms
3b.1. Meeting & Event Approval Request Form3b.2. Exhibitor Appointed Contractor – EAC Form3b.3. Third Party (EAC) Billing Auth for Freeman
3b.4. Indoor Burning Request Form3b.5. Outdoor Burning Request Form3b.6. Variance, Hanging Sign, F&B Approval Form
3b.7. Temporary Exhibitor Insurance Order Form

4. Indoor Burning

4.1. Indoor Burning Request Form 4.2. Indoor Burning Requirements4.3. Fire Inspector Notice
4.4. Natural Gas Order Form4.5. Fire Extinguisher Order Form (Freeman)

5. Outdoor Burning

5.1. Outdoor Burning Request Form5.2. Outdoor Burning Requirements5.3. Outdoor Cooking Requirements
5.4. Fire Inspector Notice5.5. Fire Extinguisher Order Form (FREEMAN)5.6. Tent & Canopy Rental Information
5.7. Raw Food Orders – Email Requests to:
Amanda Rivero, Amanda.Rivero@sodexo.com
Linsey Marriott, linsey.marriott@sodexo.com

6. Freeman – Official Contractor

6.1. Log in to Freeman Online for Secure Items6.2. Quick Facts & General Info6.3. Show Schedule
6.4. FAQs6.5. New Orleans Labor Jurisdictions6.6. Accessible Storage Info

7. Shipping V/S Material Handling

7.1. Shipping & Material Handling Explained7.2. Shipping & Material Handling Video7.3. Shipping & Material Handling Checklist

8. Shipping to HPBExpo

8.1. Log in to Freeman Online for Secure Items8.2. Inbound Shipping Overview8.3. Advanced Warehouse Shipping Labels
8.4. Show Site Shipping Labels8.5. Hanging Sign Shipping Labels8.6. THIS SIDE UP Labels | DO NOT STACK Labels | FABRIC BACKWALL Labels
8.7. Targeted Move-in Floor Plan8.8. Targeted Exhibitor Move-In Change Request8.9. Directions to Freeman Marshalling Yard (for Show Site Shipments)
8.10. Freeman Transportation Shipping Services8.11. Freeman Exhibit Transportation Intl.

9. Material Handling/Drayage

9.1. Log in to Freeman Online for Secure Items9.2. Freeman Material Handling Fees &
Capping System Info
9.3. Freeman POV/Cart Service Rates & Regs
9.4. Freeman Mobile Unit & Vehicle Spotting Rates9.5. Accessible Storage Info9.6. Priority Crate Return
9.7. Outbound Paperwork

10. Rentals & Services

10.1. Log in to Freeman Online for Secure Items10.2. Health & Safety Products10.3. Exhibit Packages
10.4. Flooring10.5. Furnishings10.6. Garment & Literature Racks
10.7. Drapes10.8. Signs & Graphics10.9. Cleaning Services
10.10. Frequently Missed Items

11. Labor Services

11.1. Log in to Freeman Online for Secure Items11.2. New Orleans Labor Jurisdictions11.3. Display Labor Services
11.4. Forklift Labor & Equipment11.5. Hanging Sign Labor & Equipment11.6. Aerial Labor
11.7. Theatrical Labor & Equipment11.8. Misc. Labor Services

12. Audio Visual Services

12.1. Log in to Freeman Online for Secure Items12.2. Production & Audio Visual

13. Utilities & Other Approved Vendors

13.1. Business Center (UPS STORE)13.2. Booth Catering (search for HPB)13.3. Electrical
13.4. Lead Retrieval Product Catalog &
Lead retrieval pricing catalog (COMPUSYSTEMS)
13.5. Liability Insurance Program(RAINPROTECTION)13.6. Natural Gas/Air/Water/Drain
13.7. Photo & Video Services
Coming Soon
13.8. Plant & Floral Ordering Information13.9. Security for Individual Booths – Submit Inquiry
13.10. Telephone & Internet

HPBA is committed to giving your company the best experience. This includes show management working alongside you to maintain the integrity of our show and protect our exhibitors from suitcasing.

See our Suitcasing Policy
Get in touch

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