Dates/Exhibit Hours

Exhibit Hall Open to attendees Thursday, March 27 – Saturday, March 29

Thursday, March 27: 10 AM* – 5 PM

Friday, March 28: 10 AM* – 5 PM

Saturday, March 29: 10 AM* – 3 PM

*Indoor exhibitors will have access to the show floor at 8 AM on Thursday, March 27, and at 9:30 AM on Friday, March 28 and Saturday, March 29. Outdoor Exhibitors have access to the Outdoor Burn Area at 8 AM, March 27-29.

Show Hours are Subject to Change

Location

Ernest N. Morial Convention Center | 900 Convention Center Blvd, New Orleans, LA 70130 | Phone: 504-582-3000

• Indoor Exhibits: Halls D-F of the Ernest N. Morial Convention Center.
• Outdoor Exhibits: Convention Center Parking Lot F.

Material Handling Notice

All advanced shipments received at the Freeman warehouse, as well as all shipments received onsite or driven to the convention center and/or Outdoor Burn Area, will incur a material handling fee by the official general contractor, Freeman.

Exhibit materials that can be hand-carried in one trip from a legally parked vehicle by the exhibitor will not incur material handling fees. Dollies, hand trucks, or other means of wheeled transport are not permitted for hand-carry.

Cars, Mini-Vans, Small Pick-Up Trucks, Full-Size Vans, and Large Pick-Up trucks requiring use of the dock area will be unloaded by Freeman for the per-vehicle-load fee. Vehicles larger than a large pick-up truck, including those with trailers will be unloaded at the main dock at the published per hundred weight rates.

Booth Set-Up

Advanced shipments to the Freeman warehouse will be delivered to the convention center or outdoor burn area prior to the first published set-up time and will be available any time during regular set-up hours. Shipments delivered directly to the convention center must follow the Target Schedule outlined in the online Exhibitor Service Manual.

Set-up hours are 8 AM – 5 PM, daily. Exhibitors who wish to remain in the hall after scheduled times are eligible to do so for a limited time with an approved pass, but will not be readmitted once they leave. PLEASE PLAN ACCORDINGLY.

All booths must be set up and ready for inspection by 5 PM on Wednesday, March 26. Items left in the aisles after 5 PM on this day are subject to removal by Freeman in order to install aisle carpeting. NO setup hours on Thursday, March 27.

Outdoor Exhibits

• Targeted move-in for direct shipments begins Monday, March 24*.
• Booth installation for warehouse shipments will be permitted beginning Monday, March 24.
• If you will have a trailer or vehicle as your exhibit display, please contact Show Management to arrange for first available move-in. If your trailer is NOT moved in prior to standard booth set-up, it is possible that we may not be able to accommodate your move-in.

*Check Target Floor Plan online for your target date/time if shipping directly to the convention center. If you miss your Target, you may be forced to select an alternate exhibit space and incur off-target charges.

Indoor Exhibits

• Linear booths will be set with an 8’ high back drape, 3’ high side dividers, and sign with company name and booth number. Booths over 300 sq. ft. are not automatically set with signage. Side dividers are not automatically set on the ends of corner booths. The first night of vacuuming is also included.
• The exhibit area is NOT carpeted by show management. Exhibitors are required to provide carpeting or other floor covering. Booths that do have have required flooring will have carpeting installed by Freeman prior to show opening, incurring the on-site carpeting fee. Aisles will be carpeted in black/grey “Tuxedo” carpet.
• Early move-in may be available on Sunday, March 23 for a limited number of companies delivering DIRECTLY TO SHOW SITE (no warehouse early move-ins). An off-target fee will be charged by Freeman for early move-in.
• Targeted move-in for direct shipments begins Monday, March 24*.
• Booth installation for warehouse shipments will be permitted beginning Monday, March 24.

*Check Target Floor Plan online for your target date/time if shipping directly to the convention center. If you miss your Target, you may incur off-target charges.

Booth Tear-Down

Booth dismantling begins Saturday, March 29 at 3 PM; crates in Freeman storage will be delivered as soon as possible, and no later than 5 PM. It is not advisable to leave your booth unpacked and unmanned during this time period.

The show floor is accessible for tear-down:

Saturday, March 29 — 3 PM – 9 PM

Sunday, March 30 — 8 AM – 5 PM 

Monday, March 31 — 8 AM – 12 PM 

*carriers must check in by 10 AM 

Indoor AND Outdoor Exhibits

• NO tear-down or pack-ups allowed prior to 3 PM on Saturday, March 29. Penalties apply for early tear-down.
• Move-outs on Saturday, March 29 or Sunday, March 30 will incur overtime charges for material handling by Freeman. During weekdays, overtime will be charged for services after 4:30 PM.
• Exhibitors who wish to remain in the hall after the designated time on Saturday, Sunday or Monday may do so for a limited time with an approved pass, but will not be readmitted.
• As a reminder, do not take anything from the exhibit floor that does not belong to you. Such activity can be recorded and will be considered as theft. Appropriate actions will be taken.
• All exhibits must be dismantled and moved out by the deadlines listed above. Any exhibits remaining will be packed and shipped by Freeman and will incur a charge for such.

Safeguarding Exhibits

Entrances to the Exhibition floor will be placed under guards’ surveillance starting no later than 8 AM, Monday, March 24 for indoor and outdoor exhibits. Service will continue until the halls have cleared, but no later than 12 PM on Monday, March 31.

Exhibitors assume full responsibility for any loss of or damage to their property, including booth contents. Although HPBA show management will provide security at the entrances to the exhibit floor, such security is not designed to protect the contents of the exhibit booths. Exhibitors are advised to pack up all small “walkable” items at the end of the show, rather than leaving a complete booth until the next day of tear down. Individual guard service is not provided by HPBA. Order forms for individual booth security service are available in the online Exhibitor Service Manual.

All equipment and materials removed from the Exhibition floor will require an Equipment Removal Pass. These passes are available from the Main Entrance security guards, as well as the HPBA member services booth, and the Expo badge registration area at the convention center. The door guards will collect these passes for allowance of product removal from the hall. Please visit the Freeman Exhibitor Service desk regarding items that require vehicle pick-up service.

Any company using an outside contractor for exhibit set-up and tear down must have such personnel registered in advance by completing an Exhibitor Appointed Contractor form from the Exhibitor Service Manual. Special set-up and tear-down passes will be issued onsite for these individuals.

Badge Pick-Up

All Exhibitor personnel need to register for badges to enter the exhibit hall. Badge pick-up will open on Wednesday, March 26 at 7:30 AM. See your badge confirmation email for badge pickup instructions. See www.hpbexpo.com for exhibitor badge registration information.

Policies

HPBExpo policies can be reviewed at www.hpbexpo.com/show-info/policies. Exhibitors agree to these policies as well as the published Trade Show Rules & Regulations, which are a part of the accepted Exhibit Space Contract.

Policies include, but are not limited to:

• Companies are prohibited from providing any of their allotted badges to persons who are not employees or family
• No picture taking without express approval from other exhibitors
• No children under 12 on the show floor
• Exhibitors interested in holding a meeting or event during Expo must submit an Ancillary Meeting Request Form for approval
• Alcoholic Beverages Allowed During Show – only after 12 PM; must be served by caterer; must submit Variance request form to HPBA show management
• No entering other booths unless welcomed; deceptive and/or unethical conduct strictly prohibited

Exhibitors may report violations to any security staff or HPBA show management staff member.

Protect Yourself from Fraudulent Offers

As with many trade shows, unauthorized companies may contact HPBExpo exhibitors claiming to represent HPBExpo or offering attendee and contact lists for purchase. These organizations often use misleading language or omit key details to appear legitimate. Please be aware:

• No Affiliation with HPBExpo: These companies have no connection to HPBExpo and do not have access to our attendee database. Any lists they offer are either fabricated, compiled from publicly available information, or part of a scam.
• HPBExpo Does Not Sell Attendee Data: HPBExpo does not sell attendee lists, contact information, or any other database details.

We strongly advise against purchasing any list from individuals or companies claiming to have access to HPBExpo data. If you receive such solicitations, please:

1. Do not engage with or respond to these offers.
2. Forward the emails or communications to us so that we can address the issue and take necessary legal action.

Your security and trust are our priorities. We appreciate your cooperation in helping us combat these fraudulent practices.

Note: Our official group for 2025 housing is onPeak; and our official general contractor for 2025 is Freeman.

Booth Payments

• Send Checks Via Regular Mail to:

Hearth, Patio & Barbecue Association, PO Box 412397, Boston, MA 02241-2397

• Pay online by credit card at www.hpba.org
• Call us for electronic payment such as wire transfer, ACH, or electronic funds transfer

Who to Contact

Questions regarding Exhibiting, Booth Payments, Rules & Regulations, etc.: contact HPBA show management.

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HPBA is committed to giving your company the best experience. This includes show management working alongside you to maintain the integrity of our show and protect exhibitors from suitcasing. See our Suitcasing Policy.