Wednesday, March 18- Saturday, March 21, 2026

Looking for in-depth, brand-specific education? HPBExpo’s Manufacturer Training Sessions give you the chance to learn directly from the manufacturers you work with. These 2-hour sessions cover a range of valuable topics, including:

• Discover new products & features before anyone else
• Learn installation efficiencies and best practices
• Sharpen troubleshooting & service skills
• Pick up sales tips to boost revenue
• Connect directly with manufacturer experts

Each session is led by the exhibiting manufacturer, and the content is tailored to what they want to share. Sessions are free to attend with HPBExpo registration. Select sessions are open by invite only. Check back for added sessions, session details, and locations.

HPBExpo26 Manufacturer Training Session Schedule

Date	Time	Presenter	Session Details	Audience
Wednesday, March 18, 2026	10 AM – 12 PM	Travis Industries, Inc.	Coming Soon	Invite Only
Wednesday, March 18, 2026	12 – 2 PM	RSF Technical Training	This session will cover practical tips and troubleshooting techniques to address common RSF service questions, from diagnosing unusual noises to understanding catalyst performance. Attendees will learn installation efficiencies and best practices, sharpen troubleshooting and service skills, and connect directly with manufacturer experts for real-world guidance. Designed for technicians and installers, this training provides actionable takeaways to improve service quality, efficiency, and confidence in the field.	Open to All
Wednesday, March 18, 2026	12 – 2 PM	Ortal	*Connect directly with manufacturer experts	Invite Only
Thursday, March 19, 2026	10:30 – 11:30 AM	Dimplex Electric Fireplaces	Optimyst Set Up to Service This session will take people through features/benefits of the Optimyst products, how to properly set up an Optimyst unit, including filling the water tray vs hard plumbing certain units. From there, it will go over troubleshooting any issues with the unit, tips and tricks, and contacting for service requirements.	Open to All
Thursday, March 19, 2026	11:30 AM – 1:30 PM	Mendota Hearth/NetZero Fire	*Learn installation efficiencies and best practices *Sharpen troubleshooting & service skills *Connect directly with manufacturer experts	Open to All
Friday, March 20, 2026	8-10 AM	HPC Fire Inspired	Coming Soon	Open to All
Friday, March 20, 2026	10 AM – 12 PM	Empire Comfort Systems	This session provides a comprehensive overview of key product lines, including Prodigy II, DV Inserts, VFSE Burners, and British Fires. Attendees will review core product features, important installation considerations, recent product updates, and common troubleshooting scenarios. The class is designed to strengthen technical understanding and improve confidence in product application and support.	Open to All
Friday, March 20, 2026	12 – 1 PM	Duravent	Insight to Innovation: How Listening to the Field Fuels Smarter Solutions	Open to All
Friday, March 20, 2026	12 – 2 PM	HearthStone and HearthStone Outdoor	This training session covers essential service and maintenance topics for HearthStone products, including soapstone performance, catalytic systems, chimney design, and overall unit care. Attendees will learn troubleshooting techniques, and maintenance tips through real-world examples and demonstrations. Designed for technicians and installers, this session provides practical guidance and direct access to manufacturer expertise to improve service efficiency and confidence in the field.	Open to All
Friday, March 20, 2026	2 – 4 PM	Kozy Heat Fireplaces	This training session will provide our authorized dealers with a comprehensive overview of recent product changes and updates, along with an exclusive preview of new products currently in development and scheduled for release in the near future. The session will also provide technical guidance and installation best practices on the Kozy Heat product line, with a focus on our new Generation Series fireplaces.	Invite Only

Interested in hosting a Manufacturer Training Session? Additional time slots are available. Please contact expo@hpba.org for availability and to reserve your spot.