Carter Harkins

Co-Founder
FutureNow Marketing

Bio

Carter Harkins helps home-service companies grow with story-driven marketing, design that sells, and practical AI tactics. A leader at FutureNow Marketing by AdeptPlus and co-author of Blue Collar Proud, Carter has coached thousands of owners on turning brand narrative into booked jobs. He’s a regular on trade-show stages nationwide—recognizable by the soothing “Morgan Freeman” voice and the very un-soothing results he gets for bad websites.

Session Info

From Leads to Lifelong, Happy Customers: Optimizing Marketing That Pays You Back
Friday, March 20, 11:45 AM – 12:45 PM

This 60-minute session is designed to help service businesses finally crack the code on marketing that actually drives profit. You’ll learn how to identify and track the right lead sources, separate tire-kickers from true buyers, and align your marketing with your Ideal Customer Profile so every dollar works harder. Through real-world examples, easy scoring techniques, and practical tools like dashboards and mobile apps, you’ll walk away with a clear plan to focus on quality leads, share the right data across your team, and turn raw numbers into revenue-boosting action. This isn’t theory—it’s a proven roadmap to stop wasting money on the wrong leads and start building happy, lifelong customers.