| Date | Session Details | Time | Event Type | Room # |
|---|---|---|---|---|
| Fri. Mar. 18 | 2016 Gas Update & Reinforcement Course Larry Grogan, LCG Enterprises Beginning in 2013, specialists renewing a certification by CEUs must also take the Update & Reinforcement Course (URC) for each fuel type being renewed. This session will go over the latest changes in the past three years and cover some crucial subjects that need to be reviewed. | 8:00 a.m. - 10:00 a.m. | Technical  | 357 |
| Fri. Mar. 18 | Chimney Is Relevant To Your Installation Bill Ryan, Ryan & Son Chimney Contractors LTD Description coming soon. | 8:30 a.m. - 10:00 a.m. | Technical | 345 |
| Fri. Mar. 18 | How To Build A Service Business From The Ground Up Mark Stoner, Ashbusters Chimney Service Description coming soon. | 8:30 a.m. - 10:00 a.m. | Elective  | 356 |
| Fri. Mar. 18 | Innovative Ideas for Installation and Service Roundtable Discussion Ted Topping, Creative Insights This roundtable discussion, facilitated by consultant and author Ted Topping, will build on the successful roundtables he led at HPBExpos in Atlanta, Orlando and Salt Lake City. Ted will kick-start the discussion with some proven ideas from our recently revised “Professional Service is Profitable” guide. Then, unlike a workshop or presentation, this session will become a unique opportunity for you to share and exchange ideas with industry colleagues in a safe, non- competitive environment. Bring your thoughts on the installation and service approaches that work for you, and a notebook to record the good ideas we generate together. | 8:30 a.m. - 10:00 a.m. | Technical | 352 |
| Fri. Mar. 18 | NFI Exam Registration opens at 8:30 a.m. The exam will start promptly at 9:00 a.m. | 9:00 a.m. - 11:30 a.m. | nfi  | 354 |
| Fri. Mar. 18 | Competitive Barbecue Mark Stoner, Ashbusters Chimney Service Description coming soon. | 10:30 a.m. - 12:00 p.m. | Elective | 356 |
| Fri. Mar. 18 | Fire Investigations Mark Jones, CHC & H Training Center Description coming soon. | 10:30 a.m. - 12:00 p.m. | SHL  | 357 |
| Fri. Mar. 18 | How To Retain Exceptional Employees Ted Topping, Creative Insights "This interactive session covers the major topics from part 2 of the HPB Education Foundation guide, “Hiring and Retaining Exceptional Employees.” Led by consultant and author Ted Topping, this workshop examines the three key retention strategies from that guide: • Use the labor market to your advantage • Structure the first three months • Be a coach instead of a boss These form the core of a proven employee-‐management system that is appropriate for dealers, distributors and manufacturers. This session is an update of the 2012 course in Atlanta and, while it would be helpful to read the guide before attending, it’s not necessary. " | 10:30 a.m. - 12:00 p.m. | Elective | 352 |
| Fri. Mar. 18 | NFPA 211 Update Bill Ryan, Ryan & Son Chimney Contractors LTD Description coming soon. | 10:30 a.m. - 12:00 p.m. | Technical | 345 |
| Fri. Mar. 18 | How to Bypass the Media & Still Get Out Your Message Tom Spalding & Darcy Marlett, Chimney Safety Institute of America Description coming soon. | 1:00 p.m. - 2:30 p.m. | Elective | 357 |
| Fri. Mar. 18 | Hybrid Technology: The Best of Both Worlds Allen Carroll, Applied Ceramics Description coming soon. | 1:00 p.m. - 2:30 p.m. | Technical | 345 |
| Fri. Mar. 18 | Indoor Living Brought Outside Sheryl Isenhour, IBD Outdoor Rooms Description coming soon. | 1:00 p.m. - 2:30 p.m. | Elective | 356 |
| Fri. Mar. 18 | Pertinent and Practical Advice from My LinkedIn Network Ted Topping, Creative Insights Of the various social networks, LinkedIn is the one that best connects people in the business world. But it’s not “all work and no play.” With over 1,000 contacts in his personal network, speaker Ted Topping found that he had a lot of catchy slogans and words of wisdom scrolling across his screen. And he started to collect them. Some of these are simply fun. But most contain nuggets of truth that you can use to make your business more successful. In this fun, relaxed session, Ted will share 25 of the best. Who says you can’t have fun earning CEUs? | 1:00 p.m. - 2:30 p.m. | Elective | 352 |
| Fri. Mar. 18 | Government Affairs Update (No Education Pasport Required) Ryan Carroll, HPBA Description coming soon. | 3:00 p.m. - 4:30 p.m. | Elective | 352 |
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