Turn Your Service Techs Into Sales Techs

Turn Your Service Techs Into Sales Techs

In today’s economy, no business can afford lost sales opportunities.  Your service techs are already in your customer’s homes and have the unique opportunity to better see actual needs not yet uncovered in your showroom.  This class will teach you:

  • Optional ways to develop your own incentive program for your service techs.  Pros and cons to alternative methods.
  • Picking product specific items for your service techs to focus on to get started.
  • How to train your techs on the basics of selling so they know when to “suggest” and when to keep quiet.
  • Expanded sales skills for your service techs.
  • Keeping priorities:  Great service first – great suggestive selling second.

CEUs — 1.5

Presented by:

Mike O’Rourke
TBHI Presentations
Mukilteo, WA

Back to Main


Date/Time
Date(s) - Wednesday, 03/13/2013
10:30 am - 12:00 pm

Location
Room N320AB

Category(ies)

  • Elective

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