Tools & Tips for Service Calls – Pellet

This class will cover what steps necessary to perform a successful pellet service call. What tools you will need and where to purchase them. You will leave the class with a check sheet of things to bring with you so you can avoid the pit falls of a failed service call and avoid the return trip to the customer’s house. This is a great class for technicians and sales professionals.

Participants will learn:
· How to create a checklist needed for a successful service call.
· The steps needed to perform a successful service call.
· How sales personnel and technicians can work together to ensure customer satisfaction.

CEUs — 1.5

Presented by:

Dan DeMagistris
Hearth Products, LLC
Southport, CT

Back to Main

Date/Time
Date(s) - Friday, 03/15/2013
8:30 am - 10:00 am

Location
Room N320CD

Category(ies)

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