Tools & Tips for Service Calls: Pellet 2014

Tools & Tips for Service Calls: Pellet 2014

This class will cover what steps necessary to perform a successful pellet service call. What tools you will need and where to purchase them. You will leave the class with a check sheet of things to bring with you so you can avoid the pit falls of a failed service call and avoid the return trip to the customer’s house. This is a great class for technicians and sales professionals.

Participants will learn:

  • How to create a checklist needed for a successful service call.
  • The steps needed to perform a successful service call.
  • How sales personnel and technicians can work together to ensure customer satisfaction.

Speaker:  Dan DeMagistris
Hearth Products, LLC

Date(s) - Thursday, 03/06/2014
3:00 pm - 4:30 pm

Salt Palace Convention Center, Room 251C


  • Technical

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