Education Schedule

(Preliminary)


Choose Day:

Wednesday

Thursday

Friday

DateSession DetailsTimeCEUsEvent TypeRoom #
Wed. Mar. 13
NFI Core Review Class
Larry James, High Country Stoves and Fireplaces
This is the official review class for the new 1st Edition NFI Core Certification exam. The class is based on the official reference manual for the exam, the Core Knowledge Reference Manual, First Edition, published Fall 2018. The class will cover combustion, heat transfer, construction, safety principles, and installation knowledge. This includes regulations and instructions, venting, ventilation, and basic electricity.
8:00 a.m. - 11:00 a.m.3

nfi - Technical
C142
Wed. Mar. 13
NFI Hearth Design Specialist Review Class
Suzanne Turner, Rommel Hearth and Outdoor
The Hearth Design Specialist certification is designed to show consumers that the sales personnel knows technical information they need to properly plan their installation. Based on the Hearth Design Specialist Reference Manual, First Edition which was published in the fall of 2017, this certification covers the technical knowledge on combustion, heat transfer, safety and venting for woodburning, gas and pellet hearth appliances. Other topics include an introduction to codes, standards and regulations, fuel characteristics and appliance requirements. All major hearth appliances are covered including fireplaces, gas log sets, fireplace inserts and free standing stoves.
8:00 a.m. - 3:00 p.m.6

nfi - Technical
C143
Wed. Mar. 13
Installation Considerations for Outdoor Gas Appliances
Eric Hawkinson, The Outdoor GreatRoom Company
Description Coming Soon.
8:30 a.m. - 9:30 a.m.1

Technical
C146
Wed. Mar. 13
101 Gas Grill Installation & Safety Review
Ernie Haupt, RH Peterson
Discussion Overview: Gas Safety information, Grill Enclosure/Ventilation Requirements, Installation Requirements, Electrical Safety, Operating the Unit Safely, Servicing & Cleaning.
8:30 a.m. - 9:30 a.m.1

Elective
C144/145
Wed. Mar. 13
Simple Repairs for Masonry Chimneys
Russ Dimmitt, Chimney Safety Institute of America
It is common for masonry chimneys to exhibit deterioration and the need for repair. This session will discuss some of the profitable repairs that can be completed in one to four hours. These repairs are needed and often neglected. Perform these repairs to benefit your customers and pad your bottom line.
8:30 a.m. - 9:30 a.m.1

Technical
C154
Wed. Mar. 13
Get Over It! Conquering the Fear of Social Media
Grant Falco, Falco's
Description coming soon.
9:45 a.m. - 10:45 a.m.1

Elective
C144/145
Wed. Mar. 13
How To Market the Outdoor Room
Renee Schmitz, The Outdoor GreatRoom Company
Description coming soon.
9:45 a.m. - 10:45 a.m.1

Elective
C146
Wed. Mar. 13
Pyrolysis
Russ Dimmitt, Chimney Safety Institute of America
In this session, we will dig into that mystery word pyrolysis. We will talk about what pyrolysis is and what causes pyrolysis. The topic of when this P word is our friend and when it is our enemy will be delved into. We will look at some of the ways to prevent pyrolysis from causing problems for our customers and ourselves.
9:45 a.m. - 10:45 a.m.1

Technical
C154
Wed. Mar. 13
Using Aftermarket Parts on Existing Installations
Gary Isenhour, CVC Coaching
Description coming soon.
11:00 a.m. - 12:00 p.m.1

Technical
C144/145
Wed. Mar. 13
What Is It and Why Should I Care: How Government Regulations Affect Retailers
John Crouch, HPBA
Description coming soon.
11:00 a.m. - 12:00 p.m.1

Technical
C146
Wed. Mar. 13
What Your Accountant Is Not Telling You
Tom Shay, Profits Plus Solutions, Inc
It is not intentional; but there are many things that an owner or manager needs to have a better understanding of with regard to financials. This session will explain the eleven aspects of financial understanding that are most frequently missing in the relationship between the accountant and the business.
11:00 a.m. - 12:00 p.m.1

Elective
C154
Wed. Mar. 13
NFI Gas Review Class
Bob Wise, CVC Coaching
This is the official review class for the 6th Edition NFI Gas Certification exam. The class is based on the official reference manual for the exam, the Gas Hearth Systems Reference Manual, Sixth Edition, published Fall 2018. The class will cover installation knowledge specific to gas appliances and venting. This includes regulations and instructions, fuel characteristics and delivery, appliance requirements, venting, ventilation, and troubleshooting. All major gas hearth appliances will be covered including fireplaces, gas log sets, inserts, and freestanding stoves. Venting methods such as conventional type B-vent, direct-vent, liner systems, and vent-free will also be covered.
12:00 p.m. - 3:00 p.m.3

nfi - Technical
C142
Wed. Mar. 13
NFI Pellet Review Class
Matt Clement, Ambassador Fireplaces
This is the official review class for the 6th Edition NFI Pellet Certification exam. The class is based on the official reference manual for the exam, Pellet Hearth Systems Reference Manual, Sixth Edition, published Fall 2018. The class covers the different approaches to pellet appliance fuel delivery, and venting systems. Planning, installation, and troubleshooting knowledge will also be covered. More specifically, such subjects as appliance components, electrical requirements, vent configurations and assembly, and common causes and solutions for pellet system problems.
12:00 p.m. - 3:00 p.m.3

nfi - Technical
C141
Wed. Mar. 13
NFI Woodburning Review Class
Bob Fish, Chimney Consultants, LLC
This is the official review class for the NFI Woodburning Certification exam. The class is based on the official reference manual for the exam, Woodburning Hearth Systems Reference Manual, Sixth Edition, published Fall of 2018. This class covers both solid-fuel factory-built fireplaces and all types of wood stoves, including freestanding, inserts, and manufactured high-efficiency fireplaces. Installation knowledge specific to wood burning appliances, including installation and planning, solid-fuel appliance regulations and instructions, appliances, venting and ventilation, and troubleshooting are also included.
12:00 p.m. - 3:00 p.m.3

nfi - Technical
C140
Wed. Mar. 13
How Much is Your Business Worth
Sean Rosser, Hearthside Fireplace & Patio
In this session, we will cover how small, privately held businesses are valued by 3rd party, independent buyers. We will discuss and define Sellers Cash Flow, Purchase Multiples, considerations around Inventory, Real Estate, and the value of Brands and Product Lines.
1:00 p.m. - 2:00 p.m.1

Elective
C144/145
Wed. Mar. 13
Masters of Legendary Service
Tom Shay, Profits Plus Solutions, Inc.
Is having a great salesperson on a sales staff a matter of luck or is it a business owner or a manager being able to maximize their knowledge? This session is for those that think luck does not belong in the equation. Now every business can know how to develop their own masters of legendary service.
1:00 p.m. - 2:00 p.m.1

Elective
C154
Wed. Mar. 13
Your Website Should Be More Than an Online Brochure
Shannon Good, Good Marketing Group
Description coming soon.
1:00 p.m. - 2:00 p.m.1

Elective
C146
Wed. Mar. 13
Assessing the Installation: Making Onsite Inspections
Jerry Isenhour, CVC Coaching
Description coming soon.
2:15 p.m. - 3:15 p.m.1

Technical
C144/145
Wed. Mar. 13
If General Patton Ran Your Business
Tom Shay, Profits Plus Solutions, Inc.
There is a war going on out there. Should a business defend their market position, become an attacker, a flanker or a guerrilla warrior? This interactive workshop helps a business owner to define the proper strategy and then determine the tactics they will implement. Using stories and experiences of General George S. Patton, Tom Shay leads participants in this most useful exercise.
2:15 p.m. - 3:15 p.m.1

Elective
C154
Wed. Mar. 13
Turn Your Off Season Into a Profit Season
Heather Pauquette, Telescope Casual Furniture
Description coming soon.
2:15 p.m. - 3:15 p.m.1

Elective
C146
Wed. Mar. 13
Frequently Asked Questions from the Hearth Showroom Floor
Ben Holt, Embers Custom Fireplace and Gas Products
Hearth shop sales staffs get a lot of questions thrown at them every day. Some of those questions get asked more frequently than others. How those questions get answered is often times the reason you either make the sale or lose it to the competitor down the street. We'll break down the technical concepts that your sales staff will need to know in order to explain them simply to potential customers.
3:30 p.m. - 4:30 p.m.1

Technical
C154
Wed. Mar. 13
Make it Easy: How to Sell More by Eliminating Customer Confusion
Tim Reed, Fireside Home Solutions
There is an epidemic in our industry. Hearth companies are confusing customers out of buying their products every year by the thousands. The worst part is that most companies don’t even realize it–because it’s all that they’ve known. It’s the truth, hearth companies are confusing customers every day with: Confusing websites, Insider language, Complicated sales processes, Difficult price quotes, Ineffective marketing. But it doesn’t have to be that way. You can take control of your business and make it simple for customers to buy from you. This course will show you how to: 1. Cut out all of the noise that’s confusing your customers (you may not know it, but this is everywhere in your business) 2. Reframe your messaging to only talk about what solves your customers’ problems (most hearth companies are getting this wrong) 3. Create tools that make it radically easy for your team to sell to those customers (they will sell more than ever if you can do this) Your company can take control and win more customers than ever. This course will show you the pitfalls that hearth companies are blind to because they are too close to what they do. Don’t waste another year doing the same old thing–letting your business run you! Rather, grow your business like never before, create a framework that can easily scale, maximize your marketing dollars, and make the money that you have always wanted.
3:30 p.m. - 4:30 p.m.1

Elective
C144/145
Wed. Mar. 13
Using "Why I Grill" to Promote Your Business
Eric Davis, Harvest PR
Description to come.
3:30 p.m. - 4:30 p.m.1

Elective
C146
Wed. Mar. 13
NFI Exam
Rick Vlahos, National Fireplace Institute
Registration opens at 3:30 p.m. The exam will start promptly at 4:00 p.m.
4:00 p.m. - 6:30 p.m.

NFI
C142
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