Education Schedule

(Preliminary)


Choose Day:

DateSession DetailsTimeCEUsEvent TypeRoom #
Fri. Mar. 15
Five Year Forecast
Tony Navarra, Villa Terrazza Patio & Home
Trying to understand your market and make business decisions? This session will provide you with an understanding of the business conditions potentially at play in the near future.
8:30 a.m. - 9:30 a.m.1
Elective
C144/145
Fri. Mar. 158:30 a.m. - 10:45 a.m.2
Elective
C154
Fri. Mar. 15
Gas Hands On Troubleshooting Session (Millivolt Gas Systems)
Pre-Registration and add'l $29 fee are required
Bob Wise, CVC Success Group
This session is designed to provide a basic level of confidence in the technician when handling troubleshooting for millivolt ignition problems in the field. Learn the safe application of principles related to gas flow, millivolt production and transmission, handling of diagnostic tools. This includes the proper use of multimeters to complete the most frequently encountered problems found on millivolt ignition fireplaces and appliances. The hands on portion allows attendees the opportunity to do actual diagnostic work in a controlled atmosphere accompanied with feedback to improve skills.

9:00 a.m. - 12:00 p.m.3

Technical
Outdoor Tent #4423
Fri. Mar. 15
Red Cross CPR/AED
Pre-Registration (max 24) and add'l $29 fee are required
American Red Cross
If you need CPR/AED training to satisfy an OSHA-mandated job requirement or you just want to know how to keep your loved ones safe, the American Red Cross has world-class instructors to ensure that you get the latest information, and quality instruction. Expert training and OSHA compliant.
9:00 a.m. - 12:00 p.m.3

Safety
C146
Fri. Mar. 15
NFI Exam
Rick Vlahos, National Fireplace Institute
Registration opens at 8:30 a.m. The exam will start promptly at 9:00 a.m.
9:00 a.m. - 1:00 p.m.

NFI
C142
Fri. Mar. 15
CSIA Certification Review & Exam
(Please contact CSIA for registration and cost information)
Russ Dimmitt, Chimney Safety Institute of America
This session is a review of the material to assist a candidate in passing the Certified Chimney Sweep exam. This review is not a substitute for advanced study of the material. Candidates for the exam must bring their copy of the 2015 IRC to the testing site in order to complete the exam. Contact CSIA at (317) 837 5362 for registration and cost information.
9:00 a.m. - 5:00 p.m.1
Elective
C150
Fri. Mar. 15
How To Attract, Hire and Retain Rock Star Employees
Carter Harkins & Taylor Hill, Spark Marketer
Contrary to popular belief, there are plenty of people out there who want a great job with a great company. The question is are you offering a great job and are you really a great company? Join us to learn exactly what it takes to build the kind of business that attracts and keeps rockstar employees. Recognize a toxic command and control culture, discover your own leadership style, with its advantages and disadvantages, identify the best way to fully engage your employees in the work they're best suited for, and accurately analyze what your company offers job seekers.
9:45 a.m. - 10:45 a.m.1
Elective
C144/145
Fri. Mar. 15
Kozy Heat Manufacturer Specific Training
Matt Kolander, Kozy Heat
10:30 a.m. - 12:30 p.m.C156
Fri. Mar. 15
Successful Changeout Programs -Working With Your Local Jurisdiction and Interested Partners
John Crouch, HPBA
This session provides information on how you can:
• develop relationships with and collaborate with jurisdictions to develop a change-out program,
• engage interested local and state partners in the development and promotion of the program, and
• see that a change-out program is not a lead generator, but a sales generator.
Program metrics and successes will also be presented, with a Q & A session included.
11:00 a.m. - 12:00 p.m.1
Elective
C144/145
Fri. Mar. 15
Vent-Free Technology
Rich Dahl & Tim Cummings, Empire Comfort Systems, Inc.
This session will discuss the technology that goes into vent-free products and what makes it safe to use. We will also cover the ODS and the emissions levels that the products are tested to; make-up air and room sizing; common issues with vent-free products specifically odors and sooting.
11:00 a.m. - 12:00 p.m.1

Technical
C154
Fri. Mar. 15
For the Record— Key Tips of Successful Media Interviews
Eric Davis, Harvest PR
Earning positive media coverage is one of the simplest, most affordable marketing strategies to increase sales. This session will provide practical and actionable tips for developing a smart PR program. It will help to master the media interview process and get effective press coverage that supports your bottom line. Learn how to successfully pitch and navigate interviews with reporters in print, radio, TV, online and blogs – and keep them coming back for more!
1:00 p.m. - 2:00 p.m.1
Elective
C154
Fri. Mar. 15
Selling To Women
Suzanne Turner, Rommel Hearth and Outdoor
Today’s women have joined the workforce in huge numbers and are driving the spending of their families and spouses. Unfortunately, most products are still being made and marketed by men who don’t understand how to sell to women- who drive 90% of all household purchases. Come learn how to have the competitive edge in your market by selling effectively to females. Women think and make buying decisions differently than men do. We’ll explore that gap and see how to close it and maximize profits.
1:00 p.m. - 2:00 p.m.1
Elective
C144/145
Fri. Mar.15
Mendota Manufacturer Specific Training Session 2
This session is open only to current Mendota dealers.
Bob Maiwald, Mendota
1:00 p.m. - 3:00 p.m.2

Technical
C156
Fri. Mar. 15
Gas Hands-On Troubleshooting Session (Electric Gas Systems)
Pre-Registration and add'l $29 fee are required
Bob Wise, CVC Success Group
This session is designed to provide a basic level of confidence in the technician when handling troubleshooting for electronic ignition problems in the field. Learn the safe application of principles related to gas flow, line and transformed voltage on hearth operational electronics, and handling of diagnostic tools. This includes the proper use of multimeters to complete the most frequently encountered problems found on electronic ignition fireplaces and appliances. The hands on portion allows attendees the opportunity to do actual diagnostic work in a controlled atmosphere accompanied with feedback to improve skills.


1:00 p.m. - 4:00 p.m.3

Technical
Outdoor Tent #4423
Fri. Mar. 15
Work Smart, Work Safe
Bob Fish, Chimney Consultants, LLC
Learn more about personal protection equipment (PPE) for safe roof access. How to stay healthy and reduce your risk of an accident.
2:15 p.m. - 3:15 p.m.1

Safety
C144/145
Fri. Mar. 15
Negotiate to Drive Revenue and Profitability
(HPBExpo Exclusive! - Will not be available online.)

Barry Wright, Grosvenor Training and Consulting
A fast paced, interactive, expansive session guaranteed to improve commercial outcomes. Avoid mistakes that frequently impact the bottom line. Examine the bad habits we may have created and learn how to avoid them in the future by using reliable, proven creative techniques. Key points that will be explored include:
• understanding how buyers tactics can mess with profits,
• facilitating countermeasures to keep relationships and close the deal,
• outselling so-called low price competition, and
• knowing how to plan, concede, and to find the confidence to get what you want by “Negotiating Effectively”.
2:15 p.m. - 3:15 p.m.1
Elective
C154
Fri. Mar. 15
Succession Strategies to Protect and Perpetuate Your Business
Larry Oxenham, American Society for Asset Protection
Learn the strategies and tools the nation's top law firms use to save their clients millions of dollars each year. This session provides solutions to three major problems: lawsuits, taxes, and probate. From this session you will learn: how to make yourself unattractive to a plaintiff attorney so they will not pursue a lawsuit against you; five tax reduction strategies often missed by professionals and their advisors; and tools you can use to pass assets to your heir's tax free.
3:30 p.m. - 4:30 p.m.1
Elective
C144/145
Fri. Mar. 15
Small Changes Big Results 2.0: Staying Healthy In Today's Business World
Rich Sedgwick, R & D Cross of Upper Marlboro, Inc.
This session will educate attendees on core nutritional principles including how to balance carbohydrates, and how to decipher food labels to reduce unhealthy sugars and starches. Hear multiple options for weight loss including the “Small Changes” plan and others like the 8/16 plan. Learn a new exercise routine that you can maintain no matter how busy you are. Other topics include how to train your body to perform what you want it to do, and how to set your mind in the right direction. This is a must attend class for anyone who is looking to have more energy, lose weight, and live longer!
3:30 p.m. - 5:00 p.m.1.5

Safety
C154
Get the App iOS App Android App
Stay Connected YouTube Instagram