Education Schedule

(Preliminary)


Choose Day:

DateSession DetailsTimeCEUsEvent TypeRoom #
Fri. Mar. 15
Five Year Forecast
Tony Navarra, Villa Terrazza Patio & Home
Description to come.
8:30 a.m. - 9:30 a.m.1
Elective
C144/145
Fri. Mar. 15
The Champion's Code: Building Relationships Through Life Lessons
(HPBExpo Exclusive! - Will not be available online.)

Ross Bernstein, Ross Bernstein
Ross Bernstein is an award-winning speaker. In his research he concluded that the same metrics and characteristics that were common among champions in sports, were also common in peak performers in business. His goal in this session is to get audience members thinking about their own DNA — and about the DIFFERENTIATORS they possess which would ultimately lead customers to CHOOSE to do business with them. At the core of his message is the simple fact that we like to do business with people who we trust, who we like, and who just “get it” — CHAMPIONS. In an engaging, provocative, and visually entertaining style, Ross will use inspirational stories and poignant life lessons from the world of sports to show attendees how to:
• Create a “culture of excellence” by giving extraordinary customer service…
• Generate momentum by utilizing the "currency of karma"...
• Follow their moral compasses to win "the right way," with respect and integrity...
• Be better leaders and create more "buy-in" by embracing change and failure...
• Evolve from "order takers" to "trusted partners" by enhancing the quality of their relationships...
8:30 a.m. - 10:45 a.m.2
Elective
C154
Fri. Mar. 15
NFI Exam
Rick Vlahos, National Fireplace Institute
Registration opens at 8:30 a.m. The exam will start promptly at 9:00 a.m.
9:00 a.m. - 11:30 a.m.

NFI
C142
Fri. Mar. 15
Gas Hands On Troubleshooting Session (Millivolt Gas Systems)
Pre-Registration and add'l $29 fee are required
Bob Wise, CVC Coaching
Session is designed to provide a basic level of confidence in the technician when handling troubleshooting for millivolt ignition problems in the field. Session will teach the safe application of principles related to gas flow, millivolt production and transmission, handling of diagnostic tools, including the proper use of multimeters, to complete the most frequently encountered problems found on millivolt ignition fireplaces and appliances. Hands on portion allows attendees the opportunity to do actual diagnostic work in a controlled atmosphere accompanied with feedback to improve skills.

9:00 a.m. - 12:00 p.m.3

Technical
Outdoor Burn Tent
Fri. Mar. 15
Red Cross CPR/AED
Pre-Registration (max 24) and add'l $29 fee are required
American Red Cross
Description to come.
9:00 a.m. - 12:00 p.m.3

Safety
C146
Fri. Mar. 15
CSIA Certification Review & Exam
(Please contact CSIA for registration and cost information)
Russ Dimmitt, Chimney Safety Institute of America
This session is a review of the material to assist a candidate in passing the Certified Chimney Sweep exam. This review is not a substitute for advanced study of the material. Candidates for the exam must bring their copy of the 2015 IRC to the testing site in order to complete the exam. Contact CSIA at (317) 837 5362 for registration and cost information.
9:00 a.m. - 5:00 p.m.1
Elective
C144/145
Fri. Mar. 15
How To Attract, Hire and Retain Rock Star Employees
Carter Harkins & Taylor Hill, Spark Marketer
description coming soon.
9:45 a.m. - 10:45 a.m.1
Elective
C144/145
Fri. Mar. 15
Kozy Heat Manufacturer Specific Training
Matt Kolander, Kozy Heat
Description to come.
10:30 a.m. - 12:30 p.m.C156
Fri. Mar. 15
Successful Changeout Programs -Working With Your Local Jurisdiction and Interested Partners
Tim Davis, Washington County Office of Community Development
This session provides information on how you can:
• Develop relationships with and collaborate with jurisdictions to develop a change-out program
• Engage interested local and state partners in the development and promotion of the program
• See that a change-out program is not a lead generator, but a SALES generator
Program metrics and successes will also be presented, with a Q & A session included.
Tim Davis has managed the Wood Stove Exchange program in Washington County since 2016, in which 300 old stoves have been changed out in the first 2 heating seasons. The emissions prevented so far have totaled over 145 TONS of particulate, gases, and pollutants.
11:00 a.m. - 12:00 p.m.1
Elective
C144/145
Fri. Mar. 15
Vent-Free Technology
Rich Dahl & Tim Cummings, Empire Comfort Systems, Inc.
Description coming soon.
11:00 a.m. - 12:00 p.m.1

Technical
C154
Fri. Mar. 15
Selling To Women
Suzanne Turner, Rommel Hearth and Outdoor
Today’s women have joined the workforce in huge numbers and are driving the spending of their families and spouses. Unfortunately, most products are still being made and marketed by men who don’t understand how to sell to women- who drive 90% of all household purchases. Come learn how to have the competitive edge in your market by selling effectively to females. Women think and make buying decisions differently than men do. We’ll explore that gap and see how to close it and maximize profits.
1:00 p.m. - 2:00 p.m.1
Elective
C144/145
Fri. Mar.15
Mendota Manufacturer Specific Training Session 2
This session is open only to current Mendota dealers.
Bob Maiwald, Mendota
Description to come.
1:00 p.m. - 3:00 p.m.2

Technical
C156
Fri. Mar. 15
Gas Hands-On Troubleshooting Session (Electric Gas Systems)
Pre-Registration and add'l $29 fee are required
Bob Wise, CVC Coaching
Session is designed to provide a basic level of confidence in the technician when handling troubleshooting for electronic ignition problems in the field. Session will teach the safe application of principles related to gas flow, line and transformed voltage on hearth operational electronics and handling of diagnostic tools, including the proper use of multimeters, to complete the most frequently encountered problems found on electronic ignition fireplaces and appliances. Hands on portion allows attendees the opportunity to do actual diagnostic work in a controlled atmosphere accompanied with feedback to improve skills.

1:00 p.m. - 4:00 p.m.3

Technical
Outdoor Burn Tent
Fri. Mar. 15
Work Smart, Work Safe
Bob Fish, Chimney Consultants, LLC
Learn more about personal protection equipment (PPE) for safe roof access. How to stay healthy and reduce your risk of an accident.
2:15 p.m. - 3:15 p.m.1

Safety
C144/145
Fri. Mar. 15
Negotiate to Drive Revenue and Profitability
(HPBExpo Exclusive! - Will not be available online.)

Barry Wright
A fast-paced, interactive, expansive workshop guaranteed to improve commercial outcomes. Avoid mistakes that frequently impact the bottom line. Examine the bad habits we may have created and learn how to avoid them in the future by using reliable, proven creative techniques. Key points that will be explored include:
• Understanding how buyers tactics can mess with profits
• Facilitating countermeasures to keep relationships and close the deal
• Outselling so-called low price competition (think digital/internet)
• Knowing how to plan, concede, and to find the confidence to get what you want by “Negotiating Effectively”.
In summary the workshop offers a fun experience, rich in content, with a secret ingredient to ensure the transfer of learning into ACTION.
2:15 p.m. - 3:15 p.m.1
Elective
C154
Fri. Mar. 15
Succession Strategies to Protect and Perpetuate Your Business
Larry Oxenham, American Society for Asset Protection
Learn the strategies and tools the nation's top law firms use to save their clients millions of dollars each year. This session provides solutions to three major problems: lawsuits, taxes, and probate. From this session you will learn: how to make yourself unattractive to a plaintiff attorney so they will not pursue a lawsuit against you; five tax reduction strategies often missed by professionals and their advisors; and tools you can use to pass assets to your heir's tax free.
3:30 p.m. - 4:30 p.m.1
Elective
C144/145
Fri. Mar. 15
Small Changes Big Results 2.0: Staying Healthy In Today's Business World
Rich Sedgwick, R & D Cross of Upper Marlboro, Inc.
“Small Changes 2.0” is my latest lifestyle class and most powerful. In the 4th class in this series I will educate attendees on core nutritional principles including how to balance Carbohydrates. How to decipher food labels to reduce unhealthy sugars and starches. I will also cover multiple options for weight loss including my “Small Changes” plan and others like the 8/16 plan. After nutrition I will step you into a new exercise routine that you can maintain no matter how busy you are. Discussion will include how to train your body to perform what you want it to do. The last topic covered will be how to set your mind in the right direction and why you need to do this today and not wait. This is a must attend class for anyone who is looking to have more energy, lose weight, and live longer!
3:30 p.m. - 5:00 p.m.1.5

Safety
C154

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